Baggage

Baggage
Delayed Bags?

If your checked bag is lost or delayed, it's very important to let one of our agents at the airport know within four hours.  For status on a delayed bag call:

1-888-202-1024

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Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per check piece of luggage. Overweight items from 51 to 100 pounds and oversized items in excess of 62 inches but not more than 80 inches will be accepted for a charge of $50 per item. Full details.

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Carryon items are limited to one bag plus one smaller, personal-type item. Southwest Airlines limits carryon bag dimensions to 10x16x24 inches. All Customers and Employees and their items are subject to a thorough physical search. Full details.

Carryon Dimensions

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Southwest Airlines accepts small vaccinated domestic cats and dogs. All in-cabin pets must be carried in an appropriate carrier, as indicated below and are subject to a $75 Pet Fare each way per pet carrier. The pet carrier counts as either a carryon item or a personal item. For more information on taking your pet, click here.

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Southwest Airlines Cargo provides expedited air cargo services for Customers who need fast, friendly, and reliable service. We are unique to the air cargo industry thanks to our People, who consistently provide exceptional Customer Service, and our flight schedule, which is unmatched allowing for expedited delivery to destinations. Please visit SWACargo for more information.

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If you’ve left an item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve your item.  If you have left the airport, you will need to file a lost item report.  We will make every effort to locate your item and return it to you.  You will be contacted via email and/or phone within 30 days if we are able to locate your item.” 

Bags Fly Free* at Southwest Airlines -- *First and second checked bags. Size and weight limits apply.

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